We started off our evening in two minds about where to eat. We thought we would try Akbar's in Rotherham and therefore travelled from Halifax, which was quite a journey for us to make.
When we came to the restaurant we were greeted in a friendly manner and we were seated straight away, and were at this point impressed by the service.
However, when we were ready to order and asked the waiter to order he looked directly at us for approximately 5 seconds and looked away. His behaviour seemed rude but we thought it was possible he did not hear correctly. We therefore asked again and he continued to look at us in an unfriendly manner and replied "no you can't have your order taken" whilst he stood there doing nothing. He did not even laugh to make it seem like a joke. Even a joke would have not suited the tone of the restaurant.
However, it was not a joke. He reluctantly came to take our order in a rude manner and left us feeling intimidated and disrespected due to his abrupt and rude behaviour. His name tag read the name "Awase".
We therefore left without eating after such a long drive.
We spoke to the manager, who tried to tell us to take a seat as he would serve us, and he was both sympathetic and apologetic, which was nice to see. However, our experience was ruined and it is sad to see that Akbar's employ staff who disrespect their customers.
We will not be returning to Akbar's again.
We have 15 reviews of Akbar's.