Attended the drive thru & after about 10 mins waiting to order, was eventually asked “can I take your order?”
No thanks for your patience - the person taking the order seemed so uninterested.
Got round to pay, this was OK. Got to the window, to be asked to park up. At this point, there wasn't anywhere to park up. So, we explained we would wait. To be told we aren't able to and we need to park up. Asked where?
When the gent was asked his name - his response was it's Steve, mate.
His whole attitude was shocking - a lady then appeared who told us, we have to park up. When asked her name, she said she doesn't have to give it out! This was meant to be the manager.
The whole attitude of the staff is very poor. They need to learn some customer service skills & how to interact & engage customers to make them feel like they are getting a good service. Staff just come across, like they are doing customers a favour by working at the restaurant. Without customers, they have no business / jobs.
This is the worst McDonald's for service.
We have 11 reviews of McDonald's.