Popped into Whitby's around 2:30PM. There was no-one in takeaway part, so I thought at first it was closed. I walked in and no-one acknowledged me, as usual, so I waited patiently for 5 minutes, then I was served by a youth who didn't acknowledge my waiting, he just said "what can I get you?" so I ordered large cod (it was average, not large), chips & peas to take home, which is 1.5 miles away.
As I waited for my order, I was expecting it to be nice and hot, but on getting home around 3 minutes later, I found them clot cold, and there was too much batter on the cod. There was no fish in the last 4". I called and spoke to someone and was told I'd get a call back. That was 2 weeks ago and no call from them.
I will not return nor recommend them to anyone. I agree that the staff are too busy joking around and mocking customers, or each other. They are miserable, no smiles or politeness unless you force it out of them.
If I owned it, I'd have a right shake up.
The chippy at Richmond Road beats their cod every time, with pleasant staff and better prices!
We have 29 reviews of Whitby's.