We visited yesterday for bottomless brunch and I have never had such a bad brunch in my life.
First problem - food ordered with mac and cheese, and mac and cheese never received and substituted for chips.
Second Problem - 30 minutes of no service and a chef having to come out of the kitchen to see if everything was OK and then seat 5/6 people as no one was serving and no staff on the floor.
Third Problem - ordered Prosecco thinking it would be a quick drink for staff to make and received 15 minutes later.
Fourth problem - complained at the end and asked for a discount or compromise to account for the lack of service and drinks, only to be told no and having to argue for 25 minutes before receiving any compensation.
Fifth problem - since when did a bottomless brunch have an average or limit of 9 drinks a person and being told that you had the 'average'. I paid for bottomless not to be 'averaged' and the amount of money paid didn't reflect the service provided.
Do not recommend this specific restaurant and in future will be travelling to Leeds, as this is the second time dining and drinking here, and had problems/issues both times.
We have 18 reviews of Turtle Bay.